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Yes, MPD investigates every complaint. Typically minor complaints ( i.e. rudeness) are handled by the employees direct supervisor. Complaints of a more serious nature are investigated by the Office of Professional Responsibility.
Yes, a phone call or letter mailed to the complainant will outline the investigation and the findings.
Corrective action taken against an MPD employee is the responsibility of the Chief of Police. The action taken is dependent on the seriousness of the sustained violation. This can include verbal reprimands to termination and or criminal prosecution.
Typically, investigations are completed within 30 days. However, the more complicated the allegation the longer the investigation can take. There are no limits to the number of days for an investigation to be completed.
Once you have been advised of the final disposition, you may request a Citizen Review Board Hearing by contacting the Office of Professional Responsibility. The request will be evaluated on a case by case basis by the Review Board Chairmen and/or the Chief Of Police.