MWRD requests the below information to be completed before new service can be started. All service requests are normally completed Monday – Friday (excluding holidays).

All requests made after noon (12:00) will be processed the following business day. If your service request needs to be completed between noon and 3:00 pm please contact Customer Service at 615-848-3209.

In addition to submitting this form please email the following to mwrdcontact@murfreesborotn.gov: Business license or tax form with official name of business listed. If your business is tax exempt, please send a copy of your sales tax exemption certificate. You can also fax forms to 615-907-2254. Documents will need to be received before request can be completed.

MWRD does not require a deposit to start service; however, there is a $40 non-refundable service fee for all new or transferred service requests. The $40 fee will be added to the first bill. Liability for service for this address will continue until notification is received to terminate the services. You must contact Customer Service @ 615-848-3209 to terminate service and provide a disconnect date and forwarding address to send the final bill.

A copy of a valid business license or tax form MUST be emailed to mwrdcontact@murfreesborotn.gov after completion of this form!