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ADA Complaint - Access to a City Facility, Program, Service, or Activity (FORM 2008D, Adopted 10/2/2014, Revised 12/14/2020)


  1. 1. Introduction
  2. 2. Section A
  3. 3. Section B
  4. 4. Section C
  • Introduction

    1. Americans with Disabilities Act (ADA)
    2. The Americans with Disabilities Act (ADA) and/or Section 504 of the Rehabilitation Act of 1973 prohibit discrimination on the basis of disability with respect to the facilities, programs, services, and activities of state and local governments. If you believe you or someone else has been discriminated against on the basis of disability by the City, a City official, employee, or contractor, or a City subrecipient of federal funds, you may file a complaint by completing this form and submitting it to:
    3. Kevin Jones

      ADA Co-Coordinator and Director, Building & Codes Department
      111 West Vine Street
      Murfreesboro, TN 37130
      Phone: 615-893-3750
      Fax: 615-217-3016
      Email Kevin Jones

    4. Additional Information

      Alternatively, complaints may be submitted to the City Manager. If you need assistance completing this form, please contact the City’s Chief Building Official. Copies of the City’s ADA complaint procedure are available on the City website.

      The City’s complaint procedure is an administrative process that does not provide for compensatory or punitive damages. This process is not exclusive, as you may also choose to file a complaint with a state or federal agency or the courts. Other agencies will have time limits for filing complaints. Generally, federal agencies require Title II complaints to be filed within 180 days of the date of the discrimination.