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Customer Service
Customer Account Access Available via Phone
MWSD now has an Interactive Voice Response (IVR) system. Customers can access their account information, hear recent payment and consumption amounts, and make payments. Call Customer Service at (615) 848-3209 option 1 to access the system. Have your customer account number ready. Our helpful staff is available to assist you by pressing "2" in the automated system.

New Bill Design
Our new bill design is now available for preview. If you have any questions, please contact Customer Service.

Contact Us
Sharon Seibert
Customer Service Manager

300 NW Broad St.
Murfreesboro, TN 37130

Phone: (615) 848-3209
Fax: (615) 907-2254

Monday - Friday
8 a.m. - 4:30 p.m.

Emergency /
After Hours Assistance

(615) 893-1223