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Customer Service
watersewer.jpgCustomer Account Access Available via Phone
MWSD now has an Interactive Voice Response (IVR) system. Customers can access their account information, hear recent payment and consumption amounts, and make payments. Call Customer Service at (615) 848-3209 option 1 to access the system. Have your customer account number ready. Our helpful staff is available to assist you by pressing "2" in the automated system.

New Bill Design
Our new bill design is now available for preview. If you have any questions, please contact Customer Service.

Murfreesboro Water & Sewer Service Area Map
New to the city of Murfreesboro? Wanting to get signed up for water service?

The city of Murfreesboro has two water service providers – Murfreesboro Water & Sewer (MWSD) and Consolidated Utility District (CUD)Click on the map below to enter your address and determine whether you are in the MWSD or CUD service area.

If you are in the blue shaded area on the map, you are located in the MWSD service area. Go to New Service to get connected.

If you are not in the blue shaded area, you are located in the CUD service area. Please call CUD at (615) 893-7225 for more information.

MWSD Service Area Map

Contact Us
Sharon Seibert
Customer Service Manager

300 NW Broad St.
Murfreesboro, TN 37130

Phone: (615) 848-3209
Fax: (615) 907-2254

Monday - Friday
8 a.m. - 4:30 p.m.

Emergency /
After Hours Assistance

(615) 893-1223