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Water & Sewer
Online Payments Available
MWSD has enhanced the services available to you on the online payment website.
  • Customer Online Account Access via LINK
  • Review your consumption history
  • Sign up for e-billing
  • Pay your bill online
  • Go to LINK and sign up now.

Smoke Testing

MWSD uses “Smoke Testing” to find defects within the public sewer system as well as defects on the private portions of the sewer system (from the property line to the house). The “smoke” that is used is not smoke at all but mineral oil that is poured into a fog machine. It is non-toxic and will not stain or leave a residue. If this “smoke” enters the house there are steps listed on the door hanger to follow in order to remove the “smoke” from the house. You may also call Operations and Maintenance at 893-1223.

Smoke Testing - Eventide Area

Advanced Metering Infrastructure (AMI)
The Murfreesboro Water and Sewer Department (MWSD) is requesting proposals from qualified companies for the acquisition and implementation of an Advanced Metering Infrastructure (AMI) for water services.

EZPay now available
MWSD now offers online customer account access and payment options through EZPay. See what is now available!

Fiscal Year 2014-15 DRAFT Budget is available for review. It is presented in the same format that the City Budget has been prepared. As the City budget is amended so will the Water and Sewer and Stormwater budgets.

Customer Service System is Under Construction

Executive Summary - Reflections on FY13 and FY14 Forecast

An executive summary of past performance, quick wins and upcoming challenges and goals; centered around effective utility management and lean manufacturing principles.

MWSD is now on Facebook!
Like us for the latest updates, news and information.


Murfreesboro Water and Sewer Department is committed to servicing the needs of Murfreesboro residents, businesses, and visitors by providing:
  • Future economic growth via:
    • Implementing water conservation measures
    • Progressive planning
    • Providing for continuous process improvements and cost efficiencies
    • Safeguarding public health and the environment
  • High-quality drinking water
  • Re-purified water and storm water services
  • Wastewater treatment

View the Video

An informational video has been created to showcase MWSD's role in taking care of the needs of the city for water, waste water, and storm water. To learn more, please watch this video as it describes the important roles the department plays in water and sewer service in the City of Murfreesboro.

Service Region
Murfreesboro Water and Sewer Department serves a population of over 96,000 using more than 400 miles of water lines, and provides wastewater collection and treatment to a population of 140,000 using more than 600 miles of lines.

Contact Us
Darren Gore

300 NW Broad St.
Murfreesboro, TN 37130

Ph: 615-890-0862
Fx: 615-896-4259

Monday - Friday
8 a.m. - 4:30 p.m.

Emergency /
After Hours Assistance

(615) 893-1223

Staff Directory