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Water & Sewer
Online Account Access
MWSD now has online customer account access:
  • Review your consumption history
  • Sign up for e-billing
  • Pay your bill online
  • Go to LINK and sign up now.

Payment Options
Customers of MWSD have several payment options available:
  • Online - LINK is our customer account access portal. Payments via LINK can be made whether you have an online account set up or not.*
  • Phone - use our automated IVR (Interactive Voice Response) system to access your account on the phone.*
  • Bank Account - Automatic draft from your bank account each month.
  • Bank Bill Pay - Use your bank’s bill pay feature to send us payment each month
  • Office - Pay at the office using cash, check, money order or credit card.*
  • Night deposit box - use our night deposit box at our drive thru for after-hours payments.**
  • Mail - mail your payment.**
*Please note - fees apply for credit card and e-check payments.
**Check or money order only please.

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Responsibilities

Murfreesboro Water and Sewer Department is committed to servicing the needs of Murfreesboro residents, businesses, and visitors by providing:
  • Future economic growth via:
    • Implementing water conservation measures
    • Progressive planning
    • Providing for continuous process improvements and cost efficiencies
    • Safeguarding public health and the environment
  • High-quality drinking water
  • Re-purified water and storm water services
  • Wastewater treatment

Service Region
Murfreesboro Water and Sewer Department serves a population of over 96,000 using more than 400 miles of water lines, and provides wastewater collection and treatment to a population of 140,000 using more than 600 miles of lines.

Contact Us
Darren Gore
Director
Email

300 NW Broad St.
Murfreesboro, TN 37130

Ph: 615-890-0862
Fx: 615-896-4259

Hours
Monday - Friday
8 a.m. - 4:30 p.m.

Emergency /
After Hours Assistance

(615) 893-1223

Staff Directory
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