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To discontinue your service with Murfreesboro Water Resources, please complete the form on the following page. You will be required to provide the last 4 digits of your SSN, provide a date to terminate service and a forwarding address for your final bill.
Service terminations requested by 12 noon will be processed the same day. Any requests received after 12 noon will be processed the next business day. For any requests made between 12 noon and 3 pm and needed the same day, you will need to contact the office at 615-848-3209. Requests are processed during business hours, Mon-Fri 8am-4:30pm. No requests can be processed outside of these days/hours.
You will receive notice from the department regarding your request. This will be your confirmation that your request was completed as requested. If there are any issues with your request, you will be contacted as well. Bank drafts will continue and draft the final bill. Should there be a credit balance on your final bill, the department will send a refund to the forwarding address provided.
*Name(s) As Listed on MWRD Customer Account
Final bill can take up to 10 days from closing of account. If account is on auto draft, final bill will be drafted unless ACH is stopped prior to billing (form to stop ACH is also available online).
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